What does Confirva cost?
US$19 per month includes one business website, 1 bookable staff member and 200 bookings per billing month. Additional staff are US$5 each per month. Extra bookings cost US$0.05 each, billed automatically at the end of the billing month. Start with a 14-day trial without a card; one trial covers every business on your account, and each business is US$19 per month after it. Taxes, payment processing, domain registration and managed support are separate.
What counts as a booking?
Each confirmed appointment scheduled to take place during your billing month counts once, including staff-created appointments, each visit in a recurring series, completed visits and no-shows. For classes, each place booked counts once per session: two places on one class are two bookings, and one place on a 4-week course is four. Cancelled appointments and places, enquiries, waitlist entries and temporary holds do not count. Rescheduling does not create an additional booking. The included allowance resets each billing month.
What happens if I go over the included bookings?
Your calendar stays open. Every booking above 200 costs US$0.05, added to your bill at the end of the billing month. For example, 20 extra bookings cost US$1. There are no packs to buy and no rounding up to blocks of 100.
Does Confirva take a cut of my bookings?
No percentage commission. A booking above your included allowance costs US$0.05, regardless of your service price. Your payment processor charges its own fees for online payments.
Can I use my own domain?
Yes. Connect a domain you own and we handle hosting and SSL activation. Registration and renewal stay with your registrar and are paid separately.
How does AI help me get started?
Tell us about your business and answer questions about what you offer. Confirva suggests services, descriptions, illustrative service photos, and website wording. You can also bring an existing website or service menu to use as a starting point. Review the suggestions, confirm your prices, and edit anything before publishing. Use your own photos for your team, premises, and portfolio. You can set everything up manually if you prefer.
What does managed support include?
Contact us to discuss your business and the help you need. Standard ongoing support includes two updates per calendar month, each taking up to 30 minutes. Unused requests do not roll over. We agree the cost of larger changes before starting, and you approve drafts before publication.
Will Confirva help me appear on Google?
Your website includes search-friendly service pages, metadata, and a sitemap. Your dashboard gives you your booking link and the steps to add it to your Google Business Profile, so clients can book from Google Search and Maps. You can also add Google Maps, profile, and review links. Managed setup includes Google Business Profile assistance. We do not guarantee rankings or Google verification.
What happens when my trial ends?
Without a subscription, new bookings and optional follow-up emails pause. Existing appointments, customer management links, and your data remain available. You can subscribe to resume bookings.
How are the business layouts different?
Each layout has its own page structure. A photographer can lead with a portfolio and session details; a barber can show their team and price menu; a driving instructor can explain coverage, lessons, and packages. You edit the content and choose which optional sections to show.
Do my clients need an account?
No password or account is needed for an ordinary booking. Clients receive a private appointment link by email. To use a package balance or assessment eligibility, they verify their email with a sign-in link.
What’s the difference between instant booking and approval?
Instant booking confirms an appointment when the client completes their booking. With approval, you receive a request and the slot is held while you decide. Unanswered requests expire after 24 hours or at the appointment start, whichever comes first.
Can I run classes?
Yes. Add a class with the number of places, then publish a weekly timetable or a course with set dates. Clients can book several places at once and join a waitlist when it’s full. You can sell class packs, set a minimum number of people, and share notes and links with everyone booked.
Can I use it with a small team?
Yes. Your subscription includes 1 bookable staff member. Each additional person clients can book costs US$5 per month, up to 10 in total. Each has their own services and availability. Invite staff to manage their own schedules while you keep an overview.
What happens when someone needs to reschedule?
Clients can request another available time using the link in their email, subject to your change policy. When a confirmed appointment needs approval to move, the original booking stays in place until the new time is approved. You can also manage changes from your dashboard.
How do clients pay?
You can collect payment directly using the methods you already accept. Where online payments are enabled for your business, clients follow your payment policy during booking. For a session package, you record payment and activate their balance.
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